The operation you have requested will reset your phone to factory default settings. User guide for the polycom cx300 desktop phone 1 4. This functionality was first added to the vvx ip handset models back in september 2015 as covered in this previous article direct registration support was just added to the new realpresence trio 8800 last month as introduced in the. The polycom cx3000 ip conference phone delivers exceptional conference call performance in microsoft lync environments. Polycom cx500 desktop ip phone for microsoft lync 2200. You can also use the usb tethered cable on the cx600 and cx3000 for quickness. The polycom cx3000 ip conferencing phone is another variant common area phone.
The phone will reboot twice and it can be activated with 8x8 services. Continue to hold the keys for approximately 10 seconds until the following message appears. Factory resetting a phone is not recommended as a troubleshooting step, except as a last resort. Polycomcx3000 microsoft lync ocs ip conference phone. How to reset polycom phone to factory default settings 8x8. For customers with special needs, we have provided a customer support phone number reachable 24 hours a day, 7 days a week, 365 days a year. Hdconference audio technology provides best possible voice quality ever. Connecting cx3000 to skype for business online hello jonathanshilleto, polycom and other manufacturers produce these optimized for microsoft lync or skype for business devices after a reference design and the embedded os running on. To connect the polycom cx300 desktop phone to your computer. Ill explain my setup to better help track the problem down. A great phone choice for office users or teleworkers who prefer using the skype for.
Polycom cx500 cx600 cx3000 to revert the firmware and wipe the configuration simply press and hold both the 4 and 6 keys on the phone and then connect the power source to turn the device on. This guide will go over configuring phones for lync 201020. Cx3000 usb operation only hello mike, polycom and other manufacturers produce these optimized for microsoft lync devices after a reference design and the embedded os running on the phones is provided, supported and maintained by our partner microsoft. May 2015 cumulative update for lync phone edition for polycom. Using a polycom cx300 usb phone with communicator for mac. It features polycom hd voice technology and full duplex, handsfree speakerphone which provides best possible voice call quality ever with natural conversations. We have et the dhcp options and dns for ntp but the phone does not connect. Polycom cx5100 and cx5500 usb driver for windows 1087 x64 10 kb oct 10, 2019.
The operation you have requested will erase all usercreated data. The cx5500 provides remote participants with 1080p hd activespeaker, video conferencing system that automatically tracks the flow of conversation. The polycom cx5500 unified conference station delivers a unique hd voice and video collaboration experience in skype for business environments. Phones for microsoft teams polycom collaboration solutions. The combination of polycoms hd voice technology and microsofts rtaudio technology makes conference calls sound incredibly clear and lifelike, capturing the deeper lows and the higher frequencies of the human voice. This item polycom cx500 desktop ip phone for microsoft lync 220044300025 polycom cx600 ip phone polycom cx600 ip phone 220015987025 poe power supply not included b004ajg7p4 grandstream gxp1625 small to medium business hd ip phone. Your cx600 polycom phone and microsoft lync automatically reciprocate information. Polycom cx3000 ip conference phone for microsoft lync provides users with premier conference calls in microsoft lync environments. The polycom cx3000 ip conference phone delivers exceptional conference calls in microsoft lync environments. It features polycom hd voice technology for crystalclear calls and native lync integration for an enhanced user experience, easy setup and simple configuration.
Is there a way to get the logs off the phone or to see the network configuration. Upgrade support for polycom cx3000, cx600 skype for. Updates for skype for business clients which contains the sections. Shop for polycom cx3000 ip conference phone microsoft lync. Trying to get a polycom cx600 phone to work with lync 20. Polycom cx5100 and cx5500 unified conference stations for microsoft lync software version 1. Dec 15, 20 polycom has now made the vvx series phones as lync server compatible. Download microsoft lync phone edition for polycom cx500. Below are some notes on setting up the aries phones with microsoft lync 2010 for extension and pin sign in. However, it is intended for use in conference rooms. Calls from polycom soundstation ip 6000 with mac addresses starting with 6416 fail ea5 polycom vvx 1500 d web application developers guide.
This item polycom cx500 desktop ip phone for microsoft lync 220044300025 polycom cx600 ip phone polycom cx600 ip phone 220015987025 poe power supply not included b004ajg7p4 grandstream gxp1625 small to medium business hd ip phone with poe voip phone and device b00vnmwrfk. The polycom cx300 r2 features a twoline monochrome display, a telephone keypad and wideband highfidelity audio. As of the end of january 2016 many currently available polycom ip handsets and conference phones are now supported with skype for business online with office 365. Lync phone edition provides traditional and advanced telephony features, integrated security, manageability and much more. Polycom lync optimized cx3000 conference phone 220015810025. Cx3000 quick start guide microsoft lync 2010 edition. Latest updates for versions of skype for business that use windows.
The polycom cx3000 is a highperformance ip conference phone optimized for microsoft lync. The repaired or replaced item will be shipped to customer, at polycoms expense, not later than thirty 30 days after polycom receives the defective product, and polycom will retain risk of loss or damage until the item is delivered to customer. Particularly, this is going to go over configuring phones for conference rooms or any other public area that you would like a phone, but the same steps can be used to force users to loginauthenticate to a phone with. Polycom cx3000 ip conference phone for microsoft lync has a multifunction lcd display. Cx3000 ip conference phone quick start guide polycom.
Polycom has introduced the new btoe better together over ethernet application to support. Microsoft lync the polycom cx3000 ip conference phone delivers exceptional conference call performance in microsoft lync environments. It seamlessly integrates with and combines the look, sound, and feel of a conventional, enterprisegrade telephone with plugandplay ease of use. This can be used on the cx500, cx600 and cx3000 devices. To sign into a polycom trio 8800 using your skype account please do the following. Microsoft lync phone edition for polycom cx500, polycom. Unfortunately the only way to update these devices is with an onpremise lync server which defeats the purpose of being 100% onthecloud. We are evaluating a cx3000 in our new lync environment. This functionality was first added to the vvx ip handset models back in september 2015 as covered in this previous article. In the lync client, click tools audio device settings, and select polycom cx3000 as your primary audio device. Vvx series phones are configured through web access, i.
Polycom cx500 desktop ip phone for microsoft lync 220044300025. Microsoft lync phone edition for polycom cx500, polycom cx600 and polycom cx3000 is the first generation of software designed specifically for the phones from polycom to interoperate with microsoft lync server 2010 and microsoft lync server 20. Polycom cx3000 ip conference phone for microsoft lync. For the unique identifier enter the mac address of the phone with no. Current release notes for skype for business on mac. Nov 27, 2019 to manually register a polycom phone you will need three basic pieces of info.
The content was reorganized into client and server pages. Connecting cx3000 to skype for business online polycom. Connect the usb cable attached to the base unit to a usb 1. Polycom warrants to the end user customer that this product will be free from defects in workmanship and materials, under normal use and service, for one year from the date of purchase from polycom or its authorized reseller.
An aastra 6725ip desk phone, hp 4120 ip phone desk phone, or polycom cx600 ip desk phone. The skype for business downloads and updates web page that was once on technet has been retired. Youll get a popup on the sfb client to logon the cx. Configuring common area phones for lync 201020 jack.
Connecting cx3000 to skype for business online i have recently purchased a cx300 to use with sfb online. The combination of polycoms hd voice technology and microsofts rtaudio technology makes conference calls sound incredibly clear and lifelike, capturing the deeper lows. Aug 20, 2011 overall this lync phone edition conference phone is sleek looking and very nice. Polycom cx3000 ip conference phone optimized for use with lync. May 07, 2015 this cumulative update replaces the october 2014 update for lync phone edition for polycom cx500, polycom cx600, and polycom cx3000 telephones. This cumulative update replaces the october 2014 update for lync phone edition for polycom cx500, polycom cx600, and polycom cx3000 telephones. Configuring lync server to push out latest microsoft lync. I didnt set the lync server up initially but am trying to troubleshoot where the problem may lie. I am having issues with getting a polycom cx600 device to. Polycom cx3000 ip conference phone optimized for use with. How to manually configure polycom phones via web interface. They do not run any version of the lync phone edition client.
You are cautioned that the translation of this document is generated by a machine. Do not factory reset a phone to address call quality issues. May 2015 cumulative update for lync phone edition for. Overall this lync phone edition conference phone is sleek looking and very nice.
Skype for business downloads and updates skype for. Secondly there is a brand new lync phone edition client which only. Polycom business voip solutions voip phone systems. Using a polycom cx300 usb phone with communicator for mac in office 2011 submitted by john on mon, 20110214 11. View and download polycom cx500 user manual online. Feb 20, 20 the polycom cx3000 ip conferencing phone is another variant common area phone.
Until then, lync for mac 2011 is available for you to download and install. Basic call controls for microsoft lync 2010 on the polycom cx600 voip phone. Make sure the polycom trio phone is set from general to lync skype enabled before you can sign in. Polycom cx 3000 ip conference phone for microsoft lync. Configure polycom vvx series phones to work with lync. Description of the cumulative update for lync 2010 phone. Apr 09, 2012 2577594 description of the cumulative update for lync 2010 phone edition for polycom cx500, polycom cx600, and polycom cx3000. It features polycom hd voice technology for crystalclear calls and robust interoperability with lync for an enhanced user experience and easy setup and configuration. Skype for business will be available for mac in 2016. Configure polycom vvx series phones to work with lync server. Recently they are unable to connect which appears to be due to a lower version of lpe. Polycom lync optimized cx3000 conference phone 220015810. Skype for business 365 setup with cx3000 microsoft. Polycom s sole obligation under this express warranty shall be, at polycom s option and.
Skype for business 365 setup with cx3000 microsoft community. Polycom has now made the vvx series phones as lync server compatible. Make sure the polycom trio phone is set from general to lyncskype enabled before you can sign in. Powered via poe separate power supply kit available. Making calls you can make phone calls in the following ways.
Page 19 additional resources more options and controls for your phone can be utilized through microsoft lync 2010. July 2011 registry information to use one of the updates in this package, you do not have to make any changes to the registry. Registry information to use one of the cumulative updates in this package, you do not have to make any changes to the registry. Particularly, this is going to go over configuring phones for conference rooms or any other public area that you would like a phone, but the same steps can be used to force users to loginauthenticate to a phone with their numberextension and pin. Cx3000 ip conference phone quick start guide package contents optional accessories. Oct 15, 2012 basic call controls for microsoft lync 2010 on the polycom cx600 voip phone.
Polycom cx600 lync signin issue ms office spiceworks. It features polycom hd voice technology for crystalclear calls and robust interoperability with lync server for an enhanced user experience and easy setup and. Ip address of the polycom phone to locate the ip address of the polycom phone hit menu status network tcpip parameters, take note of the listed ip address sip. This polycom cx3000 has been marked with the ce mark. With simple configuration and easy setup, it is the ideal device that can enhance user. We have been using lync for several months, but only really using the im aspect. Logon to the sfb client with the acct you want logged onto the cx3000. Polycom until the returned item is received by polycom. Configure the network configure the following network settings to register polycom devices with skype for business. Set up lync for mac 2011 for microsoft 365 office support. For details about common area phones, see the common area phones section of choosing new devices. Configuring lync server to push out latest microsoft lync phone edition firmware leave a reply i noticed today that a large shipment of polycom phones we were going to deploy were using the rtm version of lync phone edition and were outdated compared to microsofts latest version. Im currently trying to setup a polycom cx600 to test the operability with lync.
The polycom cx3000 turns ordinary conference calls into crystalclear interactive conversations with polycom hd voice technology. To manually register a polycom phone you will need three basic pieces of info. Ip address of the polycom phone to locate the ip address of the polycom phone hit menu status network tcpip parameters, take note of the listed ip address. An aastra 6725ip desk phone, hp 4120 ip phone desk phone, or polycom cx600 ip. Previously the cx700ip8540 was the only device which ran the phone edition. Cx3000 quick start guide microsoft lync cu 7 edition. It features polycom hd voice technology and full duplex, handsfree. How to reset polycom phone to factory default settings. The polycom cx3000 offers outstanding voice quality. Ensure the cx3000 is logged onto an internet accessible network, attach the usb cable from cx to computer wsfb client. The polycom cx3000 has a 12foot microphone pickup range. Cumulative update for microsoft lync phone edition for polycom cx500, polycom.
Cx3000 ip conference phone features embedded microsoft lync software, delivering. Upgrade support for polycom cx3000, cx600 skype for business. Full access to the phones lync phone edition features and full functionality. Polycom trio systems with skype for business deployment guide 5.
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